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Personalized Support. Better Outcomes. Peace of Mind.

Flexible healthcare navigation, insurance guidance, and care coordination — built around your family's pace, not a one-size-fits-all plan.

Flexible support for individuals, caregivers, and busy families.

Our Care Packages

Pick the level of support that fits your family right now. Every package starts with a conversation, not a contract.

Everything we do is built to make your days easier. No more confusing forms or long phone calls alone. We take care of the hard stuff so you can focus on being together.

Quick Care Consultation

Starting at $40

Pricing Disclaimer: Final pricing may vary based on case complexity, urgency, documentation needs, and level of support requested. PCS will review service needs before confirming the final package recommendation.

A short call to help you understand your immediate concern and figure out your next step.

    • 20–30 minute phone consultation • Review your immediate concern • Identify next steps • Resource guidance
Quick Help Session

$180

Pricing Disclaimer: Final pricing may vary based on case complexity, urgency, documentation needs, and level of support requested. PCS will review service needs before confirming the final package recommendation.

Focused, one-on-one support to help you understand your options, organize your concerns, and reduce overwhelm.

    • Insurance and billing guidance • Appointment preparation support • General healthcare navigation • Personalized next-step recommendations
Complex Care Navigation

Starting at $720 (final pricing confirmed after consultation)

Pricing Disclaimer: Final pricing may vary based on case complexity, urgency, documentation needs, and level of support requested. PCS will review service needs before confirming the final package recommendation.

For situations involving multiple providers, ongoing insurance issues, or extended follow-up. This is our most hands-on level of support.

    • Multi-provider coordination • Extended insurance and billing advocacy • Ongoing follow-up until resolution • Dedicated PCS point of contact
Concierge Support Membership

$220/month

Best for: Families who do not know where to start.

    For families who want ongoing help staying organized with healthcare tasks. Includes up to 3 hours of active coordination support per month.

PCS Mini Services

Small support. Real solutions. For families who need a simple first step without committing to a full package.

Additional support beyond the monthly hours included is available and will be discussed with you in advance.

Resource Navigation Session

$60

Best for: Families looking for healthcare or community support.

    • Research up to 3 resources • Financial assistance options • Provider or program recommendations • Simple written next-step summary
Caregiver Check-In

$45

Best for: Caregivers who feel overwhelmed.

    • Caregiver stress discussion • Identify current barriers • Support resource recommendations • Next-step care planning
Insurance Enrollment Navigation

$95

Best for: Clients who need support obtaining insurance plan quotes and completing enrollment.

    • Support obtaining plan quotes • Compare plan options • Coordinate with specialists • Complete enrollment process

PCS provides healthcare navigation, admin, and enrollment coordination. PCS does not sell insurance or provide licensed insurance advice. Insurance quotes, plan recommendations, and final enrollment are provided or completed by a licensed insurance professional.

payment is due before final enrollment coordination.Familly and sliding scale disconts pay apply.Service fees are separate from snurance premiums.

What Families Are Saying

★★★★★

"Pace Care Solutions (Shay) has been a huge help when it comes to navigating healthcare, insurance, and finding resources. She's patient, knowledgeable, and truly cares about helping families understand their options."

Annisha Jackson

Google Review

★★★★★

"Shanequia at Pace Care Solutions was very attentive to my needs, great turn around time, great communication skills keeping me informed during the entire process. She's very caring and a great listener and trustworthy."

Glam Hood

Google Review

★★★★★

"Lovely people, great service!!!"

Chrystal Tucker

Google Review

Not Sure Which Package Fits?

Start with a consultation. PCS will review your situation, identify your immediate needs, and recommend the best next step — so you don't have to figure it out alone.

Sliding Scale Support Available

We understand every family's financial situation is different. Limited sliding scale support may be available for clients with low income, fixed income, or temporary financial hardship. Eligibility is reviewed case by case.

Extra Benefits

Add-on support to complement any package.

Policy Insight — $45

In-depth review of your insurance terms and hidden benefits.

$45

An in-depth analysis of your specific insurance terms and hidden benefits.

Claims Advocacy — $130

Professional support resolving complex medical billing issues.

$130

Professional intervention to resolve and reduce complex medical invoices.

Paperwork Expert — $60

Organized, secure sorting of your medical documents.

$60

Systematic sorting and safe digital storage of your vital medical history.

Rx Cost Analysis — $35

A search for the most affordable rates on your prescriptions.

$35

A thorough search to find the most affordable rates for your prescriptions.

The Healthcare Command Center™

Your healthcare, organized in one place.

The Healthcare Command Center™ is PCS's signature organizing system — a personalized binder that keeps your insurance, providers, appointments, medications, and records all in one place. Every Command Center is set up and customized for your family by PCS.

Basic Folder — $85

Simple, essential organization for shorter-term needs.

Standard Command Center — $165

Full binder system with dividers and customized sections for ongoing healthcare needs.

Premium Command Center — $275

The complete system, including expanded organization, medication tracking, and premium materials.

Get Personalized Care Support Families Trust

We take the administrative burden off your shoulders so you can focus on what matters most.

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